FAQ
A question about our homemade granola or snacks?
You've come to the right place! Below you'll find everything about our products, shipping, and online store.
Still have a question left unanswered? Let us know at hello@xavies.be .
About our granola & ingredients
What is the difference between XAVIES' GRANOLA and muesli?
XAVIES' GRANOLA consists of whole grains, kernels and seeds, mixed with delicious seasonings and sweetened with agave syrup. This base is then baked in the oven to create crispy, fragrant GRANOLA. The baking process creates the delicious taste of toasted grains, seeds and nuts. Muesli is a mixture of cereal flakes with dried fruit. Muesli is not baked and is not crispy. The taste is less pronounced because the flakes are not toasted.
What is the difference between XAVIES' GRANOLA and cruesli/crunchy?
XAVIES' GRANOLA consists of whole grains, kernels and seeds, mixed with delicious seasonings and sweetened with agave syrup. This base is then baked in the oven to form crispy, fragrant GRANOLA. The baking process provides the delicious taste of toasted grains, seeds and nuts. XAVIES' GRANOLA contains no additives, artificial chemicals, colourings or preservatives. Cruesli is a mixture of cereal flakes, sugar (syrup) and dried fruit. Cruesli is also baked and is crispy. Cruesli usually contains more fast sugars, more fat and various additives. Many fast sugars, which enter your bloodstream half an hour to three quarters of an hour after eating and disappear just as quickly, with the result that you quickly get hungry again. And that is the biggest enemy of a healthy diet.
What is agave syrup?
Agave syrup is made by thickening the sap of the agave plant, a cactus-like plant from South America. Agave syrup is very sweet, 25% sweeter than regular granulated sugar, but has a much lower glycemic index. A low glycemic index ensures that the energy is released gradually into the body, which is better for your body than the rapid sugar absorption of regular sugar. This is because granulated sugar is chemically different from agave syrup. Regular sugar consists of sucrose, which is half fructose and half glucose. Agave nectar in pure form consists of 90% fructose, the rest is glucose. Due to this extremely high fructose value, agave syrup has a low glycemic index.
What is the glycemic index?
The glycemic index or GI is a measure of the rise in blood sugar levels after a meal.
Carbohydrates that are broken down quickly during digestion and release their glucose quickly into the bloodstream have a high glycemic index. Foods with a low GI cause a slow rise in blood sugar levels and therefore no huge insulin spike.
Insulin can cause hunger. When eating foods with a high GI, insulin production quickly shoots up. The released sugar is quickly transported to the cells and absorbed. The sugar is built in, but there is still insulin in the blood? The result is that the cells are supplied, but the sugar concentration in the blood drops quickly, this is perceived with a feeling of hunger.
Is oil added to the granola?
No. We consciously choose not to add extra oil to our XAVIES' granola. Oats naturally absorb a lot of oil, which would make the granola too greasy and heavy.
By using only natural fats from nuts and seeds, our granola remains deliciously crunchy, easily digestible and pure in taste.
What is inulin (and do you use it)?
Inulin is a soluble dietary fiber found naturally in plants like chicory, onion, and garlic. It's often added to products because it acts as a prebiotic (food for your gut flora). However, not everyone tolerates inulin equally well. Those with sensitive guts, in particular, may experience bloating or cramps.
At XAVIES', we never use inulin . We prefer to use pure, natural ingredients that are easily digestible and good for every stomach.
Does XAVIES' granola contain added sugars?
We only use a little agave syrup to lightly sweeten our granola. No refined sugars, no sweeteners, no hidden additives.
Does the granola contain allergens?
Yes, most varieties contain nuts, seeds, and grains. Always check the ingredients list for each flavor to be sure.
Where is XAVIES' granola made?
In our own workshop in Koekelare, West Flanders. Everything is hand-mixed, baked, and packaged by our team. With lots of love, care, and a healthy dose of pride.
How do you use our granola?
What is the best way to eat granola?
Enjoy with yogurt or (plant-based) milk, as a smoothie bowl topping, or simply enjoy it as is. It's also delicious as a crunchy topping for pastries, fruit, or desserts. Our savory granola is also perfect for soups, salads, and other savory dishes. Need inspiration? Be sure to check outour recipes .
How much granola do I eat per serving?
An average of 40 to 50 grams is a good portion for breakfast. But honestly? Listen to your own hunger (and desires).
What is the best way to store my granola?
Store your bag or jar in a cool, dry place, tightly sealed. This way, it'll stay nice and crispy until the last bite.
How long does granola last?
Unopened, they stay fresh for 6 to 9 months. After opening, they're best enjoyed within 4 to 6 weeks. If you can even leave them that long. 😉
Can I have an order shipped as a gift?
Absolutely! Add gift wrapping at checkout for €1.50. Simply select that option. We'll take care of the rest. 🎁
Can I return my order?
Because granola is a food product, opened packages cannot be returned. Is there something wrong with your order? Let us know at info@xavies.be , and we'll be happy to resolve it.
Ordering & Shipping
Can I have an order shipped as a gift?
Absolutely! Add gift wrapping at checkout for €1.50. Simply select that option. We'll take care of the rest. 🎁
Can I return my order?
Because granola is a food product, opened packages cannot be returned. Is there something wrong with your order? Let us know at info@xavies.be , and we'll be happy to resolve it.
Digital gift cards
How long is the gift card valid?
Our gift cards are valid for 1 year from the date of purchase.
Can I send the gift card straight to the recipient?
By default, you 'll receive the gift card via email. Want to send it directly to someone? Check "Send gift" during checkout and enter the recipient's email address.
Does the gift card have to be used all at once?
No. The remaining balance will remain on the same code until the voucher is fully used.
Can the gift card be used in combination with a discount code?
Yes. You can combine a gift card with promotions or discount codes in our webshop.
Will I receive a physical gift card?
No, this is a digital gift card (via email). You can easily forward or print them.
What if I entered my email address incorrectly or lost my gift card?
Don't panic. Send us a message at hello@xavies.be and we'll resolve it right away.